FAQ
Questions owners ask before they hire us.
Straight answers about how we work, from the first call to the first results. Each service page answers questions about that service, like how long SEO takes or who owns your website. Those pages are linked at the bottom. Anything else? Call or text (561) 956-3791.
Getting started.
What does Assure Digital Media do?
We are a bilingual marketing team for local businesses in South Florida and Dallas-Fort Worth. We build websites, film video and photos, run Google and Meta ads and local SEO, and set up Assure CRM with AI agents that answer, follow up and book appointments, in English and Spanish. The six services are on our services page.
How do I get started?
Book a free 15-minute call on our contact page, or call or text (561) 956-3791. Prefer to write? Our short intake asks about your business and what you want to fix. It takes about two minutes.
What happens on the free 15-minute call?
We ask how new customers reach you today and what happens next. Together we find where leads slip away, such as missed calls, slow replies or forms nobody follows up, and we tell you what we would fix first and what it costs. We use the time to work on your problem. If we are not the right fit, we say so.
What happens after I send a form?
A person on our team reads it and gets back to you, usually the same business day, by call, text or email, in the language you picked. If you want to talk sooner, book a time on the contact page.
Working with us.
Do I have to buy everything you offer?
No. Each service is priced on its own on our pricing page. You can start with the one that fixes your biggest problem, for example a new website, missed-call text back or local SEO, and add more later.
Do you guarantee results?
No. Nobody honest can. Rankings, ad results and bookings depend on your market, your budget, your offer and your competition, and on Google's and Meta's rules. We commit to doing the work on time and reporting what came in, where it came from and what each booking cost.
How soon will I see results?
It depends on the service. A landing page takes about a week and a full website four to eight weeks (web design). Missed-call text back and online booking work from the day they are switched on. Local SEO usually shows real movement in three to six months (local SEO). New ad campaigns spend their first weeks learning what books (paid ads).
Who will I work with?
With us directly. Our founder and Creative Director, Abraham Wong, plans each project with the owner, runs the video shoots and reviews every page, ad and post before it goes live. You reach us by phone, text or email, never through a call center.
What industries do you work with?
Most of our clients are in health care. That means dental offices and medical or Medicare practices, plus PPEC and ABA therapy centers and senior centers. We also work with insurance and Medicare agents and home service contractors. Each field has its own page under industries.
Can I see work you have done?
Yes. Our work shows live client sites you can open yourself, filtered by industry, and our reviews page shows what clients wrote on Google.
Do you have free tools I can try first?
Yes, two, and neither needs a sign-up. The Lead Leak Audit runs your website through Google's mobile test and gives you a score out of 100 with plain-language fixes. The missed-call calculator shows what unanswered calls may cost you each month.
Spanish, hours and location.
Can we work together entirely in Spanish?
Yes. Calls, texts, emails, training and the work itself can all be in Spanish. We write Spanish pages and ads for the way people search in Spanish, instead of putting English through a translate button. The AI receptionist answers in Spanish too. This page is also en español.
Do you have an office I can visit?
No. We are a service-area business, with no storefront and no street address. We meet by video, by phone or at your business, and we come to you for shoot days.
What are your hours?
Monday to Saturday, 9 am to 5 pm. Call, text or write any time. We reply during business hours.
How do I reach you?
Call or text (561) 956-3791, email [email protected], or book a 15-minute call on our contact page.
By service
Questions about one service.
Each service page has its own answers. Start with the one you need.
Pricing
Quotes, contracts, ad spend and what is not on the price list.
Web design
Cost, timelines, who owns the site, Spanish pages and the Care Plan.
Local SEO
How long it takes, why nobody can guarantee page one, and the monthly report.
Google and Meta ads
Budgets, Google or Meta, how we measure results and who owns the accounts.
Video and content
What one shoot day gives you, how fast the edits arrive, and who flies the drone.
Assure CRM
What it is, who sets it up, training, missed calls and your data.
AI agents
Cost, Spanish, what happens when the AI cannot answer, and disclosure.
Ask us yours.
Book a free 15-minute call, or call or text (561) 956-3791. We answer in English or Spanish.
Serving South Florida and Dallas-Fort Worth. English and Spanish.
